Upon confirmation of payment your item will be processed for shipment within 2 to 5 business days in Great Cairo Area, and from 5 to 7 business days for other governorates. An order number will be issued to the email you registered with. Our shop will not be held responsible for lost goods if an incorrect shipping address is provided. Should your package not show up, or arrive damaged, please contact us at: support@ishteryonline.com or message us on whatsapp 00201029940551